- We protect our customer’s data -
Hello Portugal Concepts is the owner and holder of the Hello Portugal Concepts trademark.
Hello Portugal Concepts is committed to respecting the privacy and confidentiality of the personal data that is made available to it and for this reason you can find at this document information on how data are treated in accordance with the General Data Protection Regulation. We have adopted administrative and technological measures to comply with the new General Data Protection Regulation.
Where is the collection of personal data?
Hello Portugal Concepts actively captures personal data through its website at
What is the purpose of collecting personal data?
Personal data is captured in order to make reservations and / or send information, with the explicit consent of its holders, thus allowing Hello Portugal Concepts to learn about its services, projects and other useful information for professionals throught e-mail, as well as keeping in touch with them over time and as long as it is in the interest of both parties.
What is the collection of personal data for?
All information collected by Hello Portugal Concepts is for your exclusive use. Hello Portugal Concepts undertakes not to sell, exchange, rent or share to third parties without the user’s consent, unless required to do so by a court decision.
How are personal data collected?
Personal data is captured via the website and e-mail addresses of Hello Portugal Concepts In the case of the website, this capture takes place directly (by filling in forms where data are requested) and indirectly (through registration of actions taken by website visitors that are essentially anonymous, but in some cases may allow their identification). Indirect capture includes electronic communication protocols, cookies, embedded addresses, transparent pixels, other widgets or georeferenced data.
How are personal data treated?
The data are collected directly by Hello Portugal Concepts and processed to send information by e-mail in the terms described above. Data is treated confidentially and is kept in a database with restricted access to employees who need it.
What level of computer security is applied to personal data?
We use physical, technological and administrative security measures to protect information. The data captured through the website of Hello Portugal Concepts are communicated via the Internet network under secure SSL protocol. This type of communication is not inviolable, but currently corresponds to the best market practices.
What happens if there is a breach of the security systems?
In the event of a breach of security systems that demonstrably results in unauthorized access by third parties to your personal data, we will inform you by email.
How can I find out what personal data is being processed?
To know what personal data we are processing, just send us that request by email to
How can I request to update or remove my personal data?
To update or remove your personal data, just send us that request by email to
How can I request that my personal data cease to be treated?
To withdraw your consent for the processing of your data, just send us this request by email to
In what circumstances can I not revoke my consent to the processing of data?
You can withdraw your consent at anytime, however, this does not invalidate the lawfulness of the treatments carried out until that moment. In addition, the processing of your data may be necessary for the execution of a service or other service contract in force or in other situations in which the legal obligations to which Hello Portugal Concepts is subject prevent it.
Are sensitive personal data being collected and processed?
Hello Portugal Concepts actively does not promote the collection of any personal data that may be considered sensitive. Anyway, it is possible that personal data of this nature will be sent to us by email, and they will be treated confidentially and only for the time necessary for the purpose for which they are intended.
Will my data be shared with third parties?
The data may be shared with third parties, namely with infrastructure providers (server / web hosting service and email) or other providers that we have related to services that you can hire us and to perform the contracted services.
In addition, the data may be shared with third parties in the case of any specific partnership that Hello Portugal Concepts develops with another market operator. In this case, all data subjects will be informed in due course, and given the possibility to oppose this sharing. The data may be shared with the judicial, tax and regulatory authorities to comply with legal requirements.
Are minors’ personal data also captured?
All data collection that is performed is not aimed at minors, not least because, the type of content that is disseminated is essentially relevant for adults. If you suspect that we have collected data from someone under the age of 18, please contact us via email
What happens to the personal data transmitted through the presence of Hello Portugal Concepts?
The data will be used exclusively within the scope of the processes for which they are intended, namely for providing clarifications and information regarding the consultations addressed to us.
For questions please contact us via email at
Document created on: 16-04-2017 | Last updated: 20-10-2020